Overview:

We are a digital platform that automates the entire process from sales to installation of energy services such as Solar PV, electric vehicle chargers, batteries, and heat pumps.

What will you do?

• Provide high-quality technical support to customers and internal users;
• Troubleshoot issues related to solar PV, heat pump systems, and energy models;
• Document common issues and maintain internal knowledge bases and help centers;
• Assist with technical onboarding of clients or partners;
• Collaborate with engineering to escalate and resolve technical issues;
• Contribute to test planning and execution for new features or product updates;
• Run validation checks;
• Report bugs and usability issues with clarity and precision;
• Help develop QA scripts or tools to streamline regression and integration testing;
• Validate data and results using real-world benchmarks when applicable.

What are we looking for?

• Degree in Engineering, Energy Systems, Renewable Energies, or similar;
• Solid understanding of solar PV systems, heat pumps, and energy concepts (e.g., kWh, COP, inverter specs, etc.);
• Good communication skills and ability to interact with both technical and non-technical users;
• Some experience with scripting languages such as Python, Bash, or similar (basic automation, data checks, or API calls);
• Ability to write or review technical documentation;
• Fluent in English (written and spoken);
• Experience using tools like Postman, JIRA, Git, SQL;
• Experience in TypeScript/JavaScript, particularly applied to Playwright;
• Familiarity with simulation platforms (e.g., PVsyst);
• Knowledge of HVAC systems and their interaction with energy models;
• Prior experience in a technical support, QA, or customer engineering role.

What can you expect from us?

• A permanent job contract for a long term project;
• Tech equipment + SIM Card + personal smartphone;
• Health and Life Insurance;
• Social events and team buildings;
• The commitment of letting you grow with us, and be rewarded accordingly;
• A dynamic and young team that will be always there to support you;
• Training in the latest technologies;
• Coffee, fruits, snacks and a warm welcoming when you pass by the office.