Production Support

Lisboa, Portugal | Support | Full-time | Hybrid

Apply

Overview:

One of the biggest banks in the European Union is seeking a Production Support to support and continuously improve the applications within the assigned scope, ensuring reliability and compliance with agreed service levels.

What will you do?

  • Manage incidents, problems, root-cause analyses, and remediation actions
  • Ensure application operations, performance, availability, and service continuity.
  • Prepare, assess, implement, and monitor changes.
  • Provide Level 1 and Level 2 functional and technical support.
  • Maintain procedures, documentation, audit deliverables, and regular reporting.
  • Drive optimization, automation, and continuous improvement initiatives.

What are we looking for?

  • Minimum 5 years of experience
  • Experience with Kubernetes and Docker
  • Experience with Cross file transfer
  • Experience with MQSeries 2
  • Experience with Cloud
  • Fluent in English
  • French knowledge is a plus

What can you expect from us?

  • A permanent job contract for a long term project;
  • Tech equipment + SIM Card + personal smartphone;
  • Health and Life Insurance;
  • Social events and team buildings;
  • The commitment of letting you grow with us, and be rewarded accordingly;
  • A dynamic and young team that will be always there to support you;
  • Training in the latest technologies;
  • Coffee, fruits, snacks and a warm welcoming when you pass by the office.